Help & FAQs

Lava is a suite of tools that help radio stations #RadioBetter.

Providing a range of features for all departments, Lava gives stations the ability to create, programme, broadcast, publish and monitor radio better.

How does this work?

Lava polls radio stations at a regular interval to determine what they're playing. Each station is different so we have a multitude of ways to determine what's playing - these range from collecting playdata from Play-out systems in real time, importing play data from logs, parsing website and mobile application feeds right through to watching RDS.

Once the data is collected from its source, it's then added to a database where it's matched against verified artists. If the song hasn't been matched to an artist yet, a human (yep...) attaches the song to the appropriate artist/s. All the way through this process, the song will show up in reports, but may have multiple entries until it's matched - this is due to each station having different methods of representing artists.

Got a suggestion for Lava?

Awesome! Take a look at our feature request form. It'll help collect some details about what you'd like to see Lava do.

Radio Station Proof

We may ask for proof that you're involved at a radio station or network. This is done so that we can confirm that you do actually work for said station. Methods of proof can include any of the following;

  • Email from your work email address.
  • Photo of an on-air studio with visible signage and a piece of paper with written on it.
  • Email from manager using work email address.

Proof can be sent to We respond to each case individually and will be in contact as soon as possible.

No data for a station?

If you're looking at the log of a station that has no spin information available, shoot an email to and we'll take a look at it as soon as possible!

Need more help?

Shoot us an email, and we'll be more than happy to help!